AI skin analysis apps are booming in India. Just upload a selfie and get personalized product advice—sounds futuristic, right?

But what happens when real users put it to the test? We collected firsthand accounts from over 20 Indian users across CureSkin, Skin Beauty Pal, and Revieve.

What Users Liked

1. Instant Feedback

“I could see my acne zone mapped out. That felt cool and insightful.” – Isha, 19, Mumbai

2. Product Clarity “It gave me a non-sponsored moisturizer match, which I loved.” – Meera, 28, Kochi

3. Daily Tracking “It nudged me to wear sunscreen every day. That alone was worth it.” – Sahil, 24, Ahmedabad

What Users Complained About

1. Poor Lighting = Poor Results

“My room lighting made me look patchier than I am. The scan got it wrong.” – Rupal, 31, Jaipur

2. Skin Tone Mismatch

“It gave me a beige foundation suggestion. I’m medium-deep!” – Keerthana, 26, Chennai

3. Glitchy Interfaces

“The app froze after the scan and I lost my analysis.” – Tanuj, 22, Lucknow

These real-life issues underscore the need for contextual AI design, particularly for Indian skin tones and mobile environments.

Overall Sentiment: Hopeful, But Not Healed

Most users feel AI skincare tools are helpful for entry-level awareness—but not enough for clinical decision-making. They want:

Brands like Admigos help companies animate these journeys in a way that respects regional nuances and fosters trust-building.

The verdict from Indian users is clear: AI skin diagnosis tools are helpful, but not flawless. They offer convenience, a sense of control, and a quick entry into skincare, but the tech still struggles with lighting issues, regional skin tone diversity, and the nuance of real-life skin concerns. Users are hopeful, not blind. They’re using these tools as guides, not gospel, which means brands need to build realistic expectations and visual clarity into their AI offerings.

Read more about it here!  https://www.hireadmigos.com/thrve/stories/AI_or_Dermatologist?_Where_Indian_Consumers_Stand_on_Skincare_Advice

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